Do You Waste Your Greetings and Departures?
Is There a Second Chance to Make a First Impression?
It is said that
you never have a second chance to make a first impression. But it is also said you never should say never. That is especially true in this case, because every time you leave the company of a person
and return, you must reestablish or reinforce you initial impression - and
hopefully improve upon it. And, if it
is the first time you are meeting the person - or group - you have a chance to
make a positive impact - or the aptly named - first impression.
Last Impressions First
Correspondingly, it
should also be said that you never have a second chance to make a last impression. What does the person you were just with,
walked by (i.e., receptionist), or left the company of in some other fashion, remember? Do they even remember you? More importantly - how did you make them
feel? Anything at all?
Always Have Something Good to Say - At the Beginning
and at the End
Deflating the Greeting: So many people
waste their greeting with some vacuous statement like: “Hi.” How are you?” “What’s up?”
Omitting the Exodus: Similarly, many people also
make an even bigger mistake by wasting their departure statement with an emotionless
exodus like: “Have a good one.” “Take it easy.” “Bye.”
“Seeya.”
These are the types of moments where you have the opportunity to alter your perception in the eyes of others by having something good to say. Leave a positively charged emotional trail wherever you go, that has your name on it.
That's All Good But Say What?
People will not
always remember what you said, but they will remember how you made them feel. Therefore, the next time you greet someone
say something good like: “It’s great to
see you again.” “I was hoping to see you
today.” “I’ve missed seeing you.” And, of course, beginning with a genuine compliment
is a great idea. A generic one that works
well is: “You’re looking healthy.” Plus, you can always say: “You’re looking amazing.” “This place is really looking great.” “I understand you daughter is making a big
impact in her new job.”
You will clearly
have a better understanding of the circumstances, situation, and the framing of
the interaction and will come up with the some far more creative and relevant statements
than my examples.
Summary
It takes no more time than you spend now, just a little more thought up front, and costs nothing, but it will have a huge interpersonal impact. You will be better liked, make more friends, and develop more influence. Why would you not always have something good to say?
Enthusiastically scribbled by,
Jason Riemens
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